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Client Terms of Service

Last updated: March 2026

OJ Climatetech Holdings Ltd, trading as Voltflo

These terms are in two parts. Part 1 applies to individuals using a Voltflo-powered solar calculator or quote journey. Part 2 applies to solar companies subscribing to the Voltflo platform.

Part 1 - Solar Calculator Terms of Use

These terms apply to your use of the solar estimation and quote journey (the "Calculator") provided by Voltflo. The Calculator is made available to you through the website of a solar installation company (the "Installer") that uses the Voltflo platform. By using the Calculator and submitting your details, you agree to these terms.

1. What the Calculator does

The Calculator provides an indicative estimate of solar suitability, system size, costs, and potential savings for your property, based on the information you provide and automated property analysis. It is a guide to help you start a conversation with the Installer. It is not a survey, a quotation, or an offer.

2. Estimates are indicative only

All figures produced by the Calculator - including system size, panel count, generation, savings, grant eligibility, and pricing - are estimates. Final system design, pricing, and grant eligibility can only be confirmed by the Installer following a survey and full assessment of your property. Voltflo does not guarantee the accuracy of any estimate, and no estimate should be relied upon as a promise of savings, performance, or price.

3. Voltflo's role

Voltflo provides the software only. Voltflo is not a solar installer and does not design, sell, supply, or install solar equipment. Any quotation, contract, installation, or service you subsequently receive is provided by the Installer, and your agreement for those services is with the Installer alone. Voltflo is not a party to that agreement and is not responsible for the Installer's products, services, pricing, or conduct.

4. Your details

When you submit your details through the Calculator, they are shared with the Installer whose website you accessed the Calculator through, so they can prepare your quote and follow up with you. Full details of how your data is handled, how long it is kept, and your rights are set out in our Privacy Policy. The Installer is responsible for its own use of your details under its own data protection obligations.

5. Acceptable use

You agree to provide accurate information and to use the Calculator only for genuine enquiries about your own property or a property you are authorised to make enquiries about. You may not use the Calculator to submit false information, or attempt to copy, scrape, reverse engineer, or interfere with the Calculator or the Voltflo platform.

6. Availability

We aim to keep the Calculator available at all times but do not guarantee uninterrupted access. The Calculator may be updated, modified, or withdrawn at any time.

7. Liability

To the fullest extent permitted by law, Voltflo accepts no liability for any loss arising from reliance on estimates produced by the Calculator, or from any agreement you enter into with an Installer. Nothing in these terms limits liability for fraud, or for death or personal injury caused by negligence. Nothing in these terms affects your statutory rights as a consumer.

8. General

These terms are governed by Irish law. We may update these terms from time to time; the latest version will always be available at this page.

Part 2 - Client Subscription Terms (Solar Companies)

This Part 2 governs the relationship between Voltflo and any solar or renewable energy company ("Client") that subscribes to our platform and services. By completing payment via our subscription link, you agree to be bound by these terms.

1. Who We Are

OJ Climatetech Holdings Ltd, trading as Voltflo
Company Number: 751528
Registered Address: Castleknock, Dublin 15, Ireland
Email: support@voltflo.com

2. Services

Voltflo provides two distinct services, each governed by the relevant schedule below. Your subscription confirmation will specify which services apply to your account.

Schedule A - Digital Pre-Sales Platform

What's Included

  • An interactive digital journey for lead qualification
  • Automated property analysis and report generation for Users
  • A lead management CRM with source tracking and team access
  • Website integration support (calls to action, journey embed)
  • Scheduling and notification tools
  • Ongoing platform improvements and feature updates

The specific configuration of your setup will be agreed during onboarding. Any material changes to scope will be confirmed in writing.

Fees & Payment

  • Monthly fee as agreed at signup, taken on your platform start date each month via Stripe
  • Payments are monthly in advance. Fees are non-refundable except where Voltflo is unable to deliver the service due to reasons within our control, in which case a pro-rata credit will be applied to the following month
  • If a payment fails, Voltflo reserves the right to suspend access until payment is received
  • Voltflo may update pricing with 30 days written notice

Term & Cancellation

  • Monthly rolling agreement - no minimum term
  • Either party may cancel with 30 days written notice to support@voltflo.com
  • No refunds for any portion of a prepaid monthly period, except where Voltflo is unable to deliver the service due to reasons within our control
  • Platform access ceases at the end of the final paid period
  • Client data will be retained for up to 30 days post-cancellation then permanently deleted

Schedule B - Website Design, Build & Hosting

What's Included

  • Custom website design and build tailored to your business
  • Website hosting on Voltflo-managed infrastructure
  • Ongoing website maintenance and updates

Ownership

All websites designed and built by Voltflo remain the intellectual property of OJ Climatetech Holdings Ltd for the duration of the Client's subscription. The Client is granted a non-exclusive licence to use the website while their subscription is active.

Important: If the Client cancels their website subscription, access to and use of the website will cease at the end of the final paid period. Voltflo is not obligated to transfer, export, or hand over the website or its underlying code upon cancellation. Clients are encouraged to raise any questions about this before subscribing.

The Client retains full ownership of all content they provide - including text, images, logos, and brand assets. Voltflo retains ownership of all design, code, and platform elements.

Fees & Payment

  • Monthly fee as agreed at signup, taken on your start date each month via Stripe
  • Payments are monthly in advance. Fees are non-refundable except where Voltflo is unable to deliver the service due to reasons within our control, in which case a pro-rata credit will be applied to the following month
  • Any one-off build or setup fees are non-refundable once work has commenced
  • If a payment fails, Voltflo reserves the right to suspend the website until payment is received

Term & Cancellation

  • Monthly rolling agreement - no minimum term
  • Either party may cancel with 30 days written notice to support@voltflo.com
  • No refunds for any portion of a prepaid monthly period, except where Voltflo is unable to deliver the service due to reasons within our control
  • Upon cancellation, the website will be taken offline at the end of the final paid period
  • Voltflo is not liable for any loss of traffic, leads, or revenue resulting from the website being taken offline following cancellation

3. Client Responsibilities

You agree to:

  • Provide accurate information required for platform and/or website setup
  • Grant Voltflo reasonable access to relevant systems for integration and build purposes
  • Provide all required content (text, images, logos) in a timely manner for website projects
  • Ensure your team members comply with these terms
  • Not share platform or website access credentials with unauthorised third parties
  • Notify us promptly of any issues or concerns

4. Intellectual Property

All software, platform logic, designs, calculations, website code, and content created by Voltflo remain the exclusive property of OJ Climatetech Holdings Ltd.

  • You are granted a non-exclusive, non-transferable licence to use Voltflo services for the duration of your subscription
  • You may not copy, reverse engineer, resell, or sublicense any part of the platform or websites built by Voltflo
  • Any customisations or configurations built for your account remain the property of Voltflo

5. Data & Privacy

Both parties agree to comply with GDPR and applicable Irish data protection law.

  • Voltflo acts as Data Processor in respect of User data collected via the platform on your behalf
  • You act as Data Controller in respect of leads and User data generated through your use of the platform
  • Voltflo will process User data only as necessary to deliver the service
  • You are responsible for ensuring your own use of lead and User data complies with GDPR
  • A Data Processing Agreement (DPA) is available on request

6. Limitation of Liability

  • Voltflo's total liability shall not exceed the total fees paid in the 3 months prior to the claim
  • Voltflo is not liable for indirect, consequential, or loss of profit damages
  • Voltflo does not guarantee specific lead volumes, conversion rates, or revenue outcomes
  • All platform estimates and figures are indicative only
  • Voltflo is not liable for website downtime caused by third-party infrastructure providers, force majeure, or events outside our reasonable control

Nothing in these terms limits liability for fraud, death, or personal injury caused by negligence.

7. Suspension & Termination for Cause

Voltflo may suspend or terminate access immediately if you:

  • Use the platform or website for unlawful purposes
  • Breach these terms materially and fail to remedy within 7 days of written notice
  • Fail to make payment and do not remedy within 14 days

No refund will be issued in such cases.

8. Governing Law

These terms are governed by Irish law. Any disputes will be handled exclusively in the Irish courts.

9. Changes to These Terms

Voltflo may update these terms from time to time. We will notify you by email at least 30 days before any material changes take effect. Continued use of our services after that date constitutes acceptance of the updated terms.

For any questions regarding these terms, contact us at support@voltflo.com

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